MojoTick
Help and FAQ
About MojoTick
What is MojoTick?
MojoTick is a technical scanner for crypto and US stocks. It ranks setups from price and volume patterns. It is not a broker and doesn't place trades.
Is this financial advice?
No. Everything on MojoTick is general information from software, not advice or a recommendation to buy or sell. Trading is risky and you can lose money. Please read our Risk Disclaimer.
How accurate are the setups?
There's no guarantee. Setups can be wrong or late, and past or tested results don't predict future results.
Why is the free data 15 minutes late?
Free market data is delayed by 15 minutes. MojoTick Live shows it in real time.
Plans and billing
What does Live include?
Real-time data instead of the 15-minute delay.
I paid. How do I get Live on my account?
Create an account (or log in) with the same email you used at checkout and confirm it. Live turns on by itself. If it doesn't, open your account page and tap Refresh plan. Paid with a different email? Email support@mojotick.com.
How do I cancel?
Open your account page and tap Manage subscription. That opens Stripe's secure billing page, where you can cancel in a couple of taps. You keep Live until the end of the period you paid for.
Do you store my card?
No. Payments are handled by Stripe. We never see or store card numbers.
Will I be told before my price changes?
Yes. Stripe emails you before each renewal. If you signed up at an introductory price, the regular price applies after the intro period.
Your account
I forgot my password.
On the log-in page, tap Forgot password. We'll email a link that works for 30 minutes.
How do I delete my account or get a copy of my data?
Email support@mojotick.com from your account's email address and we'll do it. Cancel any subscription first under Manage subscription.
Still stuck? Email support@mojotick.com. We usually reply within 2 business days. We can't give trading advice. For billing, tell us the email you paid with; never send your password or card number.